Help
LavaEgg Scheduler, operated by LAVA EGG LLC. Last updated October 6, 2026.
This is the support contact for LavaEgg Scheduler, including booking text messages. Questions about an appointment or rental can also go to the business named in the booking. That business is not the sender of the texts.
Contact
LavaEgg Scheduler is operated by LAVA EGG LLC, 569 Chambers Street, Spencerport, NY 14559.
Email: support@lavaegg.com
Help page: https://lavaeggscheduler.com/help
Booking text messages
Booking texts come from LavaEgg Scheduler (LAVA EGG LLC). They are confirmations, reminders, and changes or cancellations. No marketing messages are sent. Message frequency varies, usually 2-4 messages per booking. Msg & data rates may apply.
Reply HELP for help. Reply STOP to opt out. Because all LavaEgg Scheduler texts come from one number, STOP ends texts about bookings with every business that uses LavaEgg Scheduler. Reply START to resubscribe. START or UNSTOP undo a STOP.
Consent is not a condition of booking. When appointment texts are offered, enter a phone number in Details to see the optional text-message checkbox on Review. It starts unchecked; entering a phone number alone does not give consent. The checkbox and the sample messages are explained at https://lavaeggscheduler.com/sms-opt-in.html.
Every appointment text starts with "LavaEgg Scheduler for" followed by the business the booking is with and a colon. The automatic reply to HELP is the same for every business, so it starts with "LavaEgg Scheduler:":
LavaEgg Scheduler: Booking texts from LavaEgg Scheduler (LAVA EGG LLC). Help: support@lavaegg.com or https://lavaeggscheduler.com/help Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out.